FAQs

HERE ARE THE ANSWERS TO SOME COMMON QUESTIONS ABOUT THE TRAIL RUNNING SERIES.

Will my Race Plate be posted to me?

If you opted and paid postage for your race plate by the cut off time, you will receive it in the mail prior to your event race. If you did not choose this option, you can collect your Race plate on the morning of your race at the Registration Tent from 7am.

I want to run with a friend, can I do that?

Sure! But please make sure you are starting for the race that you have signed up for.

I’ve lost my race plate, can this be replaced?

Yes! We will have new race plates available at race registration. Please present your confirmation email to the staff at the registration tent. There will be a $10 fee for race plates lost.

GENERAL EVENT QUESTIONS:

When will the event program be sent to all competitors?
Approximately 6 days prior to the event we will email the official event program to all competitors. It will also be available for download from this event website.

Can I transfer my entry to someone else?
No – you cannot transfer your entry to another competitor.

Can I enter on the day?
Yes, you can enter online up until 30 minutes prior to race start.

Where can I find the refund policy for The Trail Running Series? 
Please click here for further information on the refund policy.

If you have other questions about the event, please don’t hesitate to ask.
T: 03 5261 5511 
E: [email protected]

HANDY LINKS

  • Trail Run Magazine (Aust and NZ) – Down under’s only dedicated trail zine
  • AURA (Australian Ultra Runners’ Association) – a resource for the long run
  • Cool Running – heaps of great info including a trail and mountain running forum – a whole community of people just as addicted