HERE ARE THE ANSWERS TO SOME COMMON QUESTIONS ABOUT THE TRAIL RUNNING SERIES.
My race plate has not arrived in the post, what do I do?
We will have new plates available at race registration to replace the one which didn’t arrive in the post. Please attend registration 20 minutes prior to your race to collect your new race pack.
I want to run with a friend, can I do that?
Sure! But please make sure you are starting for the race that you have signed up for.
I’ve lost my race plate, can this be replaced?
Yes! We will have new race plates available at race registration. Please present your confirmation email to the staff at the registration tent. There will be a $10 entry fee for race plates lost.
GENERAL EVENT QUESTIONS:
When will the event program be sent to all competitors?
Approximately 6 days prior to the event we will email the official event program to all competitors. It will also be available for download from this event website.
Can I transfer my entry to someone else?
No – you cannot transfer your entry to another competitor.
Can I enter on the day?
Yes, you can enter online up until 30 minutes prior to race start.
Where can I find the refund policy for The Trail Running Series?
Please click here for further information on the refund policy.
If you have other questions about the event, please don’t hesitate to ask.
T: 03 5261 5511
E: [email protected]